Your Trusted Partner for Unforgettable Journeys

1. Service Agreement

By using Trust in Travel services, you agree to these terms and conditions. We provide travel consulting, booking assistance, and related services to help you plan and execute your travel plans.

2. Booking and Payment Terms

All bookings require confirmation and payment according to our payment schedule. Prices are subject to change until confirmed. Full payment terms will be provided with each booking confirmation.

• Initial consultation deposit: Due upon service agreement
• Booking deposits: Required to secure reservations
• Final payment: Due 45 days before departure
• Late payment fees may apply

3. Cancellation Policy

Cancellation terms vary by service provider and booking type. We will clearly communicate specific cancellation policies for each component of your travel arrangement.

4. Travel Insurance

We strongly recommend travel insurance for all trips. While we can arrange coverage, you are responsible for understanding policy terms and ensuring adequate protection.

5. Limitation of Liability

Trust in Travel acts as an intermediary between travelers and service providers. Our liability is limited to the fees paid for our services. We are not responsible for acts of service providers, weather, or other circumstances beyond our control.

6. Dispute Resolution

Any disputes will be resolved through binding arbitration in Massachusetts, USA, under American Arbitration Association rules.

1. Information We Collect

We collect information necessary to provide travel services, including:

• Personal identification (name, contact information)
• Travel preferences and requirements
• Payment information (processed securely through third parties)
• Travel documents and emergency contact information

2. How We Use Your Information

Your information is used exclusively for:

• Planning and booking your travel arrangements
• Communicating with you about your trips
• Providing customer support and emergency assistance
• Improving our services (with anonymized data)

3. Information Sharing

We share information only as necessary to provide services:

• With travel service providers (hotels, airlines, tour operators)
• With payment processors for transaction completion
• When required by law or legal process
• With your explicit consent for marketing purposes

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and limited access protocols.

5. Your Rights

You have the right to access, correct, delete, or port your personal data. Contact us to exercise these rights or with any privacy questions.

6. Contact Information

For privacy concerns, contact our Data Protection Officer at [email protected] or +1 (617) 555-0147.

1. What Are Cookies

Cookies are small text files stored on your device to enhance your browsing experience and provide personalized services.

2. Types of Cookies We Use

• Essential Cookies: Required for website functionality and security
• Performance Cookies: Help us analyze site usage and improve services
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Deliver relevant advertisements and measure campaigns

3. Third-Party Cookies

We may use cookies from trusted partners for analytics, advertising, and social media integration. These partners have their own privacy policies.

4. Managing Cookies

You can control cookies through your browser settings or our cookie preference center. Disabling certain cookies may limit website functionality.

5. Cookie Duration

• Session cookies: Deleted when you close your browser
• Persistent cookies: Stored for specified periods or until manually deleted
• Most cookies expire within 12 months

6. Updates to Cookie Policy

We may update this policy periodically. Continued use of our site constitutes acceptance of any changes.

1. Your GDPR Rights

Under the General Data Protection Regulation, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Oppose certain types of data processing

2. Legal Basis for Processing

We process your data based on:

• Your explicit consent for marketing communications
• Contract fulfillment for travel services
• Legitimate interests for business operations
• Legal obligations for record keeping

3. Data Retention

We retain personal data only as long as necessary for service provision and legal requirements, typically:

• Active customer data: Duration of business relationship
• Financial records: 7 years for tax purposes
• Marketing data: Until consent is withdrawn

4. International Data Transfers

When transferring data internationally, we ensure adequate protection through standard contractual clauses and adequacy decisions.

5. Exercising Your Rights

To exercise any GDPR rights, contact our Data Protection Officer at:

• Email: [email protected]
• Phone: +1 (617) 555-0147
• We respond within 30 days of verified requests

6. Complaints

You have the right to lodge a complaint with your local supervisory authority if you believe your data rights have been violated.

1. Copyright Respect

Trust in Travel respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We expect users to do the same.

2. Copyright Infringement Claims

If you believe content on our website infringes your copyright, please provide our DMCA Agent with:

• Physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location
• Your contact information (address, phone, email)
• Good faith statement that use is not authorized
• Statement of accuracy and authority to act

3. DMCA Agent Contact

Send DMCA notices to:

DMCA Agent
Trust in Travel
245 Newbury Street, Suite 320
Boston, MA 02116
Email: [email protected]
Phone: +1 (617) 555-0147

4. Counter-Notification

If you believe material was wrongly removed, you may file a counter-notification including:

• Your physical or electronic signature
• Identification of removed material and former location
• Good faith statement that removal was due to mistake
• Your contact information and consent to jurisdiction

5. Repeat Infringer Policy

We will terminate accounts of repeat infringers in appropriate circumstances.

6. Limitation of Liability

This policy is intended to comply with the DMCA and does not constitute legal advice. We reserve the right to modify this policy at any time.